Privacy Policy

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Natalia Sen Interiors LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website (www.nataliasen.com), and communications.

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1. Information We Collect

We may collect the following types of personal information:
• Contact Information: name, email address, phone number, physical address.
• Project Information: photos of your home, design preferences, style choices, and other project-related details.
• Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.
• Marketing Preferences: newsletter sign-ups, communication choices, and engagement with ads or promotions.

We do not collect or process payment details through our website.

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2. How We Use Your Information

We use the information we collect for purposes including:
• Providing interior design services and consultations.
• Communicating with you about projects, inquiries, or customer support.
• Personalizing services and design recommendations.
• Sending newsletters, promotional materials, and marketing communications.
• Analyzing website performance and user behavior to improve our services.
• Complying with legal obligations and enforcing our policies.

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3. Sharing of Information

We may share your information with:
• Service Providers: trusted third parties who assist with business operations (e.g., IT support, email marketing platforms, analytics providers).
• Vendors & Partners: when sourcing or coordinating products and services for your design project.
• Legal Requirements: if required by law, regulation, or legal process.

We do not sell your personal information to third parties.

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4. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the U.S. By using our services, you consent to such transfers in compliance with applicable laws.

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5. Your Rights

Depending on your location, you may have the following rights:

Under the California Consumer Privacy Act (CCPA):
• Know what personal information we collect, use, and disclose.
• Request access to and deletion of your personal information.
• Opt out of the sale or sharing of personal data (note: we do not sell data).
• Exercise your rights without discrimination.

Under the General Data Protection Regulation (GDPR):
• Access, correct, or delete your personal data.
• Object to or restrict processing of your personal data.
• Withdraw consent for marketing communications.
• Data portability (request a copy of your information in a structured format).

To exercise any of these rights, please contact us at info@nataliasen.com.

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6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

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7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

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8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and deliver targeted ads. You can adjust your browser settings to refuse cookies, but some features may not function properly.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

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10. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

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12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

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Natalia Sen Interiors LLC
Email: info@nataliasen.com
Website: www.nataliasen.com